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CONTACT INFORMATION

Websupport1
Instructional Technology & the Technology Enhancement Centers

Office Location: G-601
General Phone: (718)-254-8565
Email: itec@citytech.cuny.edu

HOURS OF OPERATIONS
SUMMER 2017

Summer I & II - Lab Schedule

HOURS OF OPERATIONS
FALL 2017

General Lab - G-600 & G-608

Monday - Thursday:
9:00am - 8:00pm
Friday: 9:00am - 7:00pm
Saturday & Sunday: CLOSED

ePortfolio / OpenLab - G-606

Monday - Friday:
9:00am - 7:00pm
Saturday & Sunday: CLOSED

Voorhees Lab - V-217

Monday - Thursday:
9:00am - 9:00pm
Friday: 9:00am - 7:00pm
Saturday: 11:00am - 4:00pm
Sunday: CLOSED

Faculty Blackboard

Helpful Tips

For your protection, please close all browser windows to log out of Blackboard completely. If you fail to do so, any subsequent users of the computer might be able to access your account.


Faculty Blackboard FAQS

Below are listed Frequently Asked Questions (FAQs) for Faculty members conducting their courses through Blackboard. For more information email us at itec@citytech.cuny.edu

    How do I make my course available?
  • A) Make sure the Edit Mode is: ON.
  • B) Click Customization.
  • C) Click Properties.
  • D) Under "Option 3. Set Availability", click on Yes.
  • E) Click Submit.

    How do I create Announcements?
  • A) Click on Tools, then on Announcements.
  • B) Click Create Announcement.
  • C) Add a Subject and Text to the body with the necessary information.
  • E) Click on Submit to complete the process.

    How do I upload documents?
  • A) Click Content in the Content Area, to open the Content Page.
  • B) Click Build Content to show the drop down menu.
  • C) Under Create, click Item.
  • D) Add Name and Instructions in the text box.
  • E) Attach a File from your computer/ removable
    device or from a Course.
  • F) Click Submit to save the page.

  • Note: 25 MB is the file size limit for a single file.

    How do I upload multiple files or folder?
  • A) Click Content in the Content Area, to open the Content Page.
  • B) Click Build Content to show the drop down menu.
  • C) Under Create, click Item.
  • D) Add Name and Instructions in the text box.
  • E) Click Browse Course.
  • F) Click Upload Files under Upload.
  • G) Either click Browse or drag and drop files or folder you want to upload.
  • H) Click Submit.
  • I) Select the files or folders you want to upload and click Submit.

    How do I create an External Link?
  • A) Click Content in the Content Area, to open the Content Page.
  • B) Click Build Content to show the drop-down menu.
  • C) Under Create, click URL.
  • D) Add Name, URL, and Instructions in the text box.
  • E) Change Options as needed.
  • F) Click Submit to complete the process.

  • Note: If you do not see a tool you are looking,
    you need to enable it from Tool Availability under Customization.

    How do I create Staff Information?
  • Staff Information is no longer in Bb9. Use Contacts instead.
  • A) Click on Tools, then on Contacts.
  • B) Click on Create Contact.
  • C) Add the necessary Contact information.
    Email is the only required field.
  • D) Click Submit to complete the process.
    Students see staff information from Tools area.

    How do I create an assignment?
  • A) Click Content in the Content Area, to open the Content Page.
  • B) Under the Create Assessment tab, select Assignment.
  • C) Add Name and Instructions in the text box.
  • D) Under Grading, add the amount for Points Possible.
  • E) Edit Optional settings as desired.
  • F) Click Submit to complete the process.

    How do I find a student's sent assignment?
  • A) Click Assignments under Grade Center.
  • B) Locate a student, assignment column and click drop-down arrow.
  • C) Click View Grade Details.
  • D) Under Action column, click View Attempt
  • E) You will find the student's sent file under section Review Current Attempt.
    How do I find all students' sent assignments?
  • A) Click Assignments under Grade Center.
  • B) Locate the column of the assignment.
  • C) Click the drop-down arrow next to the name of the assignment, click Assignment File Download.
  • D) Click small boxes to select all students.
  • E) Click Submit.
  • F) Click "Download assignments now" link to save the zip file.

    How do I create a Mashup?
  • A) Click Content in the Content Area, to open the Content Page.
  • B) Under the Build Content tab, select YouTube Video.
  • C) Search for Content. List of videos will appear on the screen. Click Preview to watch before selecting the title or click Select.
  • D) Give a name in the Name field and a description is optional.
  • E) Change Editing Mashup Options as needed.
  • F) Click Submit to complete the process.

    How do I copy a course?
  • A) Click Packages and Utilities.
  • B) Click Course Copy.
  • C) Select copy type to Copy Course Materials into an Existing Course.
  • D) Click Browse to look for a destination course id.
  • E) Click on a course.
  • F) Check the box (es) to select materials you want to copy to a new course.
  • G) Submit.

  • Note: Allow some time to complete copy process.

    How do I merge my courses?
  • A) From Blackboard Home page, click Click Here to Create and Manage Merged Courses.
  • B) Click Setup New Merged Course button.
  • C) Click on square box(es) to select child course(s)
  • D) Click Submit.
  • E) Click Make an Existing Course a Merged Course.
  • F) Click on the radio button to select a parent course.
  • G) click Submit.
  • H) Click OK to confirm.

  • Note: Make sure to enable (make the course available to students) parent section only.

    How do I Archive my course?
  • A) Click on Packages and Utilities, then click on Export/Archive Course.
  • B) Click on Archive.
  • C) Click on the small box to Include Grade Center History.
  • D) If needed, click Calculate Size to check the file size of the course.
  • E) Click on Submit.
  • F) Click on the Course Name, then it will save the exported zip file to your download folder.

    How do I import course materials?
  • A) Click Import Package / View Logs.
  • B) Click Import Package button.
  • C) Click Browse to locate the zip file.
  • D) Check mark box(es) to select materials to import.
  • E) Make sure NOT to check Enrollment Options.
  • F) click Submit button. Wait for email confirmation.

    How do I create a SafeAssignment?
  • A) Click Content in the Content Area to open the Content Page.
  • C) Add Name and Instructions in the text box.
  • D) Add the amount for Points Possible.
  • E) Change Optional settings as needed.
  • F) Click Submit to complete the process.