To report WYLBUR, VM, or SQL problems

You may report WYLBUR, VM, or SQL problems online, or on a printed form that you place in Prof. Simmons' mailbox in Room 913. The great advantage to you of reporting problems online is that Prof. Simmons looks at the reports frequently, 24 hours a day, seven days a week, whether or not he is in school. He can take action on your problem promptly and report back directly to your e-mail address.

Use the correct form to report your WYLBUR, VM, or SQL problem. If you choose to use a print form, select it below, print it, fill it out completely, and put it in Prof. Simmons' mailbox in Room 913. Be sure to include your instructor's name on the form so it can be returned to you by way of your instructor's mailbox.
Nature of problem To submit your problem online To print a form
If you are having a problem with your WYLBUR or VM user code, or no private recoverable db space in SQL. Click here Click here
If you do not have a WYLBUR or VM user code and you need one for CS200, CS300, CS303, and/or CS304. Click here Click here

To dial in to WYLBUR, VM, or SQL from home using HyperTerminal

The following are the settings for CUNY dialup:
Dialup number (212)974-8680    (for 9600bps)
(212)974-8600    (for 300/1200/2400bps)
Data bits 7
Parity  even
Stop bits  1
Duplex  full (no echo)
Error control none or disable it
Flow control  Software XON/XOFF
Terminal Type VT100

All other settings take Hyperterminal's default values.

Dialing with Windows 95/98/NT

Users with Windows 95/98/NT may be able to use Hyper Terminal to dial to CUNYVM.

Where is Hyper Terminal?

 Hyper Terminal is located under Accessories, sometimes in a folder called Communication.  Click on START, go to Programs, and then go to Accessories.  You might find HyperTerminal there or under the Communication entry.

Creating a connection for CUNYVM using HyperTerminal:
1. Download the file into the folder that contains the program "Hypertrm.exe"  or "Hypertrm ".  
2. Create a shortcut to and place the shortcut on your desktop.
3. Double-click on the shortcut.  This should open the HyperTerminal program.  Click on the Dialing Properties... button and set the Area Code from which you are calling and also set the other characteristics of your telephone (tone or pulse dialing, call waiting, etc.).  Click OK.
4. Click on the Modify... button.  See that you have the correct modem or COM port selected in the Connect using box. Click on the Configure... button.  On the General tab, set Maximum speed to 9600.  On the Connection tab, set Data bits to 7, Parity to Even, and Stop bits to 1.  Click on the Advanced... button.  Turn off (uncheck) the check box Use error control.  Turn on (check) the check box Use flow control, and select Software (XON/XOFF).  Click OK, click OK, click OK.
5. Click on Dial.  
6.  Once connected, you will get a blank screen.  Press Enter, and the system will prompt you with the message Enter terminal type.  Type VT100, then press Enter.  You should then get the VM/ESA CUNY logo.

Reminder:  To logon to either CUNY+ or WYLBUR, you have to bypass the userid and password lines.  Tab down directly to the command line, type DIAL VTAM and press Enter.

At any time during your session, click on the File menu, and click on Save.  This may save some of the settings from step 4. provides the following key mappings, in addition to all function keys on a standard 101-key keyboard (F1 - F12, Insert, Delete, Home, Backspace, etc.):
CUNY Standard keyboard
CLEAR SCREEN Gray plus sign
Erase to EOF Gray minus sign
PA2 (to clear More... and Holding in VM) Gray End key
PA1 Gray Page Down key

For a complete list of VT100 key mappings, call the Help Desk at the CUNY Computer Center (212) 541-0981 and ask to have it e-mailed to you.


Prof. Popkin's home page

Computer Systems Technology Department home page
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